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sl88 Privacy Policy for Your Account

sl88 Privacy Policy shows how we collect, use and protect the details connected with your account, including phone verification and wallet records from DANA, OVO, GoPay or QRIS.

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sl88 sl88 Privacy Policy for Your Account
HELP WITH PRIVACY

Get Policy Help Beside Your Account

A clear contact route matters when you want to ask about the Privacy Policy or a wallet record.

Account support Use the signed-in support path for a Privacy Policy question about your phone verification, account details or a device sign-in record. We can check the relevant account context before replying.
Cashier records If your question concerns DANA, OVO, GoPay, QRIS, bank transfer or virtual account data, include the transaction reference rather than sending a full password or wallet PIN.
Change request Ask us to correct an account detail, explain stored records or address a cookie preference through support. We may request account verification before changing personal data.
HOW WE HANDLE DATA

Privacy Choices That Stay Close

We keep privacy work tied to real account actions rather than broad statements. Phone verification helps us connect a request to the right account, device signals help flag unusual access, and payment…

Account details

We use details such as your phone number and account identifiers to create access, complete verification and respond to requests. We do not need your wallet PIN to investigate a payment reference.

Cookie controls

Cookies can preserve session choices and help us understand whether a sign-in request is expected. You can ask support how a cookie setting affects your account access.

Device signals

Browser and device information may be checked when sign-in behaviour looks unusual. This supports account security while keeping the review tied to a specific access attempt.

Payment references

DANA, OVO, GoPay and QRIS references help us match a cashier event with your account. Bank transfer and virtual account records may serve the same checking purpose.

Record retention

We keep personal records for the operational, security or legal period needed for the stated purpose. When that need ends, records are removed or anonymised where practical.

Your requests

You can ask about stored data, request a correction or seek clarification through account support. We may verify your identity before disclosing or changing account records.

Answers Before You Open Your Account

These Privacy Policy answers address the searches we hear most often before account creation. They cover what we collect, how wallet records are checked, how you reach us and what local access wording means for an Indonesian account.

It explains how we collect and use account, device, cookie and payment-reference data, how long records may remain, and how you can contact us about correction or clarification.

We use payment references to match cashier activity, but you should not send a wallet PIN to support. DANA, OVO, GoPay and QRIS credentials remain handled through their own payment flows.

Phone verification helps connect an account request with the correct account and supports account security. We may ask you to verify ownership before discussing or changing personal records.

Use the signed-in account support path and describe the field you believe is incorrect. We may request account verification, then assess the correction against operational and legal record needs.

Cookies can keep a session active and preserve selected settings. Device and browser signals may also help identify unusual sign-in activity; support can clarify a cookie-related question.

Retention depends on the operational, security or legal purpose for each record. When that purpose ends, we remove or anonymise information where practical, subject to required records.

Account access and eligibility depends on local law. Check the applicable rules for your location before opening an account, and contact support if you need policy wording clarified.

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